Privacy Policy

Last Updated: January 14, 2026

The Downspout Doctor (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us for services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Property address

• Information submitted through contact or estimate request forms

We may also collect non-personal information automatically, such as IP address, browser type, pages visited, and date/time of access.

How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests

• Provide drainage, waterproofing, and encapsulation services

• Communicate regarding scheduling, estimates, and updates

• Improve website performance and user experience

• Comply with legal obligations

Sharing of Information

We do not sell or rent personal information. Information may be shared only with trusted service providers or when required by law.

Cookies and Tracking Technologies

This website may use cookies or similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings.

Data Security

We use reasonable safeguards to protect personal information; however, no online transmission is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

The Downspout Doctor
4202 W Fairview Rd
Greenwood, IN
Phone: 463-266-0832
Email: thedownspoutdoctor@gmail.com